Privacy Policy

We value your privacy! Our privacy policy covers what information we collect, how we manage your data, steps taken to ensure its security and more.

Thank you for visiting www.infince.com (the “Website”). Your privacy is important to us. This Privacy Policy (the “Policy”) describes the types of information Fingent Corporation (“Fingent,” “us,” “we,” or “our”) may collect from you when you visit the Website or register or use the products, features, materials, and services we offer there (collectively, the “Services”). This Policy also describes our procedures for using, maintaining, protecting, and disclosing that information.

This Policy does not apply to information collected by third parties, including any websites, services, and applications that you select to access through the Services.

By accessing or using the Services, you are accepting the terms and conditions of this Policy. We encourage you to review this Policy from time to time to make sure that you understand how any personal data you provide will be used.

Information We Collect

We collect personal information that you knowingly choose to disclose. This may include:

Personal Information: Personal information (such as your name, address, email address, user name and other personally identifiable information), demographic information (such as your business or company information, preferences, and geographic location), or your personnels’ personally identifiable information that you provide us when you register and set up an account or contact us by email or other means for any reason.
Email Correspondence: Records and copies of your email messages together with your email address and our responses, if you choose to correspond with us through email.
Transaction Information: Information about any purchase or transactions made on the Services. This includes payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping, and contact details.
Customer Information: Information you provide us about your end customers, such as an end customer’s name, email address, age, gender, phone number, fax number, and other personally identifiable information that you make available in connection with your use of the Services. We will use this information solely to the extent necessary to provide the Services to the end customer.
User Content: Information or content you submit to be published or displayed on public areas of the Services (e.g., chat rooms) or transmitted to other users of the Services or third parties (collectively, “User Content”). Your User Content is generally accessible to others, is posted and transmitted to others at your own risk, and may result in unsolicited messages or contact from others. Users of the Services are encouraged to exercise caution when providing personal information about themselves in public or interactive areas.

You may not make network connections to any users, hosts, or networks unless you have permission to communicate with them. Prohibited activities include:

Activity Information: Details of your visits to our Services, including the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; the time, frequency, and duration of your activities; referring pages; and other information about your use of and actions on the Services.
Equipment Information: Information about your computer and internet connection, including your computer operating system, IP address, browser type, and browser language.

We may combine this automatically collected log information with personal data we collect about you to gather general statistics about the use of the Services and to analyze, administer, maintain, and improve the quality and content of the Services.

The technologies we use for this automatic data collection may include cookies, which are small data files stored on the hard drive of your computer either for only the duration of your visit on a website (“session cookies”) or for a fixed period (“persistent cookies”). Cookies contain information that can later be read by a web server. We may use cookies to provide you with a more personal and interactive experience of the Services.

We do not control, and this Policy does not cover, the use of tracking technologies by third parties. The Services may contain links, content, advertising, or references to other websites by third parties, who may use cookies or other tracking technologies to collect information about you or your activities when you use the Services. Fingent does not accept responsibility for any privacy policies, practices, or procedures of any third party. We encourage you to read the privacy statements and terms and conditions of linked or referenced websites you enter.

How We Use Your Information

We may use the information we collect about you in a variety of ways. These apply to :

provide the Services and their content to you;
improve, personalize, and analyze the Services;
provide customer service;
fulfill any other purpose for which you provide such information;
communicate with you about your order, purchase, account, or subscription;
inform you about important changes to, or other news about, the Services or any of its features or content;
monitor and analyze trends, usage, and activities for marketing or advertising purposes;
detect, prevent, or investigate security breaches, fraud, and other unauthorized or illegal activity;
carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
maintain appropriate records for internal administrative purposes;
allow you to participate in interactive features on the Services;
in any other way we may describe when you provide the information; and
for any other purpose with your consent.

How We Share Your Information

We may disclose aggregated or anonymized information about our users without any restrictions. We will not share the personal information we collect with third parties except under the following circumstances:

With subsidiaries and affiliates for the purpose of providing our Services and for purposes of management and analysis, decision-making, and other business purposes.
With subsidiaries and affiliates for the purpose of providing our Services and for purposes of management and analysis, decision-making, and other business purposes.
If we become involved with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Fingent’s assets, to business entities or people involved in the negotiation or transfer.
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
To enforce or apply this Policy, our Terms of Use , and other agreements, including for billing and collection purposes.
To detect, prevent, or otherwise address fraud or security issues.
To process your requests or transactions.
To fulfill the purpose for which you provide the information, for any other purpose disclosed by us when you provide the information, or with your consent.

Fingent will have no liability or responsibility for personal data collected by third parties through third-party applications integrated with the Services. The privacy of personal information collected by third parties will be governed by the policies of such third-party providers.

How We Protect Your Information

The security of your personal information is important to us. We follow generally accepted industry standards to protect your personal information during transmission and once we receive it. We have put in place appropriate physical, electronic, and managerial procedures to prevent your personal information from being accidentally lost, used, altered, disclosed, or accessed without authorization. We will notify you and any applicable regulator of any suspected breach and have procedures in place to deal with such breaches.

We protect the credit card/payment information you provide in the following way. We transmit it, encrypted with TLS (SSL), directly to a payment gateway operated by Stripe, an external service provider equipped with the latest cyber-security capabilities. We do not store this credit card information on our servers. (For details about Stripe’s security see https://stripe.com/docs/security/stripe.) Your InfinCE servers, software, and data are protected with security software and firewalls to prevent unauthorized access.

You are responsible for keeping your password confidential.

While we have employed security technologies and procedures to protect your personal information, no system, network, or method of transmission or storage can be guaranteed to be 100% secure. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or any other Services.

How We Store Your Information

Our servers are placed in high security data centers that are audited under SSAE 18 SOC 1, SOC 2, HIPAA and PCI DSS v3.2.

Accessing and Correcting Your Information

You may send us an email to request access to, correct, or remove any personal information that you have provided us. You may also access, correct, or remove your personal information by logging into the Website and visiting your account profile page.

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Collection and Use of Children’s Personal Information

The Services and its content are not intended for, nor directed at, children under the age of eighteen (18). No one under the age of eighteen (18) may provide any personal information to or on the Services. We do not knowingly collect any personally identifiable information from children under the age of eighteen (18). If you are under the age of eighteen (18), please do not attempt to use or register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. If it is determined that we have inadvertently collected or received personally identifiable information from a child under the age of eighteen (18), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. If you are a parent or legal guardian and think your child under the age of eighteen (18) has given us information, you can contact us at [email protected].

Retention of Personal Information

Fingent will retain your personal information only as needed to meet the purposes for which it was collected or as required by contractual agreement, law, or regulation. After that, Fingent may destroy the information appropriately and securely.

Even after you delete your User Content from the Services or your account, copies of your User Content may remain viewable in cached and archived pages, or might remain copied or stored by other users of the Services.

Links to Third-Party Sites

Our website may contain links to other websites. Fingent takes no responsibility for the products, services, privacy policies or content of those websites. We encourage you to be aware when you are leaving our site and to read the privacy policies of each website you visit.

Grievance Redressal

Any grievance or complaint, in relation to processing of information, should be sent to [email protected]. Grievance shall be redressed as expeditiously as possible.

Changes to Our Policy

This Policy was last revised on the date noted at the top of this page. We reserve the right to update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and notify you of such changes by means of an email to the email address specified in your account or through a notice on the Website home page. Your continued use of the Services after we make changes is deemed to be in acceptance of those changes. Please check the Policy periodically for updates.