You own your data.
If you need a business application that is not currently listed in our Marketplace, please reach out to us. We can add it to InfinCE, and set it up in your private network, provided it supports integration and is compatible with InfinCE’s Single-Sign-On.
The company’s InfinCE administrator can off-board an employee in one step. A user login that has been deactivated may be assigned to a new employee. If desired, the new employee may be given access to the prior employee’s files to facilitate onboarding.
You can register as many employees as needed. We only bill each employee that has used InfinCE during the calendar month, at the end of the month.
The list of InfinCE marketplace applications is growing. Our early efforts focus on opensource applications, but most commercially available software and SaaS applications can be integrated into InfinCE upon request.
First, InfinCE’s approach is to let you choose your software from a variety of solution providers. Second, when the provider licenses an open-source product, you are able to change it when and how you may want.
InfinCE is the new way for business to run IT, with a rich set of base functionality and with options to meet just about any special business need. InfinCE Workplace is the name of the standard set of features that come with InfinCE. Workplace includes:
Yes. You can share files to teams or departments by name.
Yes, certain Marketplace Apps have admin roles that control them.
Yes, InfinCE keeps a track of all the activities within the system in its Logs. These logs are accessible for the Administrator Users.
WordPress can be deployed to host a Website within InfinCE or to manage blogging content. Or both!
Some things run on the client side (in your browser), some on the server.
No. You can allocate whatever storage amount you wish to each user.
Not today.
Only those files that you have manually downloaded from InfinCE to your computer are at risk. Normally, InfinCE files are stored and edited within the virtual desktop.
Providing the new employee access to the former employee’s data is straightforward. When you off-board an employee you have an option to transfer the files to another employee, maybe his immediate manager. When a new employee replaces him, these files can then be transferred to the new person in charge.
No. You can sign up, activate your account, and provision your employees in minutes. The InfinCE support services team is always ready to assist you.
The User Management module on InfinCE Workplace provides a single place for the business owner to control access to the InfinCE environment by the employee.
If the SaaS application has an API we can integrate them into InfinCE. (Conditions apply, as would SaaS fees).
Yes.
Your data is stored in a virtual private server, which is accessible only to your company. You can securely access your data through an internet-connected device from anywhere in the world. Apart from files that you allow to be downloaded to a user’s device, all data remains on InfinCE and cannot be saved to a user’s computer.
Contact your company’s InfinCE administrator who can reset it for you. If you are an administrator who loses your password, you must contact InfinCE Support for assistance.
The older versions of the file can be accessed by the user from the Versions tab of the File details panel.
InfinCE expires old file versions automatically to ensure that users don’t exceed their storage quotas. This is the default pattern used to delete old versions:
The versions are adjusted along this pattern every time a new version is created.
InfinCE never uses more than 50% of the user’s currently available free space. If the stored versions exceed this limit, InfinCE deletes the oldest file versions until it meets the disk space limit again.
Yes, you can prevent the download of a shared file by enabling this option before sharing the link. You also have additional options like allow editing, setting a password and setting an expiration date. Apart from these, you can also delete the shared link, after which the file will no longer be available on that link.
Yes, you’ll be able to login on two different system and work simultaneously. This would not cause neither of the systems to logout.
Yes, you’ll be able to log in from two different systems and work simultaneously. This would not cause either of the systems to logout.
Yes, but you must contact us to do that. But you can upgrade yourself at any time. ( No storage downgrade is possible)
Yes. We are offering a free trial for 30 days. Visit https://www.infince.com/pricing/ to learn about the features included in the trial version.
Yes. (Source code is available for those open source apps you subscribe to, however movement of source code changes to the production servers will be done by the InfinCE support/dev team, and service charges may be incurred – this is to ensure application integrity and future update support because of the change.)
No. But the fees for the last calendar month must be paid.
There is no extra charge for bandwidth consumed for normal usage.
Bandwidth for 4G cell phone service is fine (3Mbit/sec recommended).
Although we don’t have a restriction for the number of users in a call, InfinCE is ideal for up to 8 simultaneous users. InfinCE ensures the highest call quality for your communication. However, as the number of users increases, the quality is automatically adjusted by InfinCE, depending on your Internet speed.
Yes, as these calls are “point-to-point” between InfinCE users.
However, video meetings are hosted from an InfinCE server. Meeting participants do NOT need to be InfinCE users.
Yes! In several ways.
1.) You can create a file folder and automatically email its link to your customer. They can open the link and upload files to that folder.
2.) If desired, the folder can be set so that the customer can only upload files to it, not see any files in it.
3.) Optionally, the folder can be set to require a password for it to be accessed (which is emailed separately). Conversely, you can share files with your client. Create a folder so that after you have processed files he has sent you, you can securely provide him access to the files you want him to have.
Yes! In several ways.
1.) You can create a file folder and automatically email its link to your customer. They can open the link and upload files to that folder.
2.) If desired, the folder can be set so that the customer can only upload files to it, not see any files in it.
3.) Optionally, the folder can be set to require a password for it to be accessed (which is emailed separately). Conversely, you can share files with your client. Create a folder so that after you have processed files he has sent you, you can securely provide him access to the files you want him to have.
If you would like to set up or continue to use your Corporate/Business Email (based on your business domain) outside InfinCE, that is absolutely fine. You could sign up for only the InfinCE Workplace to gain access to collaboration tools and business apps.
InfinCE Workplace provides an email client that can be mapped to your external email server if you wish to access your emails from within InfinCE.
If you want to synchronize another account with InfinCE and want to get copies of those emails, that can be done.
If you want to replace a mail service (e.g. from Exchange or Gmail) with InfinCE, we must transition the emails that are in the old mailbox over to your InfinCE mail server. That’s a one-time process.
If you need a business application that is not currently listed in our Marketplace, please reach out to us. We can add it to InfinCE, and set it up in your private network, provided it supports integration and is compatible with InfinCE’s Single-Sign-On.
The company’s InfinCE administrator can off-board an employee in one step. A user login that has been deactivated may be assigned to a new employee. If desired, the new employee may be given access to the prior employee’s files to facilitate onboarding.
No, InfinCE App is not distributed on any public channels. It is an Enterprise specific App that pulls data stored in your own secure, private server. It is themed and branded with your company identity and hence is not published on Playstore/App store.
Yes, the app is restricted to employees using InfinCE as they’d need to login to the app using their credentials.
The InfinCE Mobile App, customized for each company’s account, is free. Employees can download the iOS and Android apps automatically by scanning the QR code on the page that displays after logging into InfinCE, with their smartphones.
Once you sign up, you will need to select the desired design options for the Mobile Apps. These include color selections, company logo and text. This information is processed by us to produce an Android app within 5-10 minutes and iOS app within 1 business day (the Apple App store has a more complex App approval process).
Briefly speaking, the InfinCE Mobile App makes available on your smartphone, most of the features of your InfinCE virtual desktop. You would have
We have a basic Backup process in place. For your customized backup needs, please get in touch with our Support Team at [email protected]. Or you can raise a ticket at support.infince.com.
Of course, but it’s an unnecessary expense as InfinCE ensures complete security for your data and application.
Without adequate protection on your device running Chrome, your browser could be hijacked, allowing intruders to gain access. Your information on InfinCE will remain safe until the intruder takes control of your device.
InfinCE takes Security as the highest priority. Therefore you do not have direct access to your VM. However, we can upload your programs on to your private server if required. Customization and other service charges may apply.
Yes. We’re using clustered Cisco ASA firewalls with FirePOWER – services for Intrusion Prevention, url filtering, Advanced malware protection, etc.
Yes. We’re using clustered Cisco ASA firewalls with FirePOWER – services for Precise application visibility and control (AVC), etc
Only those files that you have manually downloaded from InfinCE to your computer are at risk. Normally, InfinCE files are stored and edited within the virtual desktop.
Yes, you can prevent the download of a shared file by enabling this option before sharing the link. You also have additional options like allow editing, setting a password and setting an expiration date. Apart from these, you can also delete the shared link, after which the file will no longer be available on that link.
You own your data.
No. You can sign up, activate your account, and provision your employees in minutes. The InfinCE support services team is always ready to assist you.
Yes. We are offering a free trial for 30 days. Visit https://www.infince.com/pricing/ to learn about the features included in the trial version.
If you have already registered your business domain and set up your professional email, you can opt for just the InfinCE Workplace during Sign up. Please follow the Signup instructions below.
InfinCE Workplace automatically provides an email client that can be mapped to your existing mail server. After Sign up, you can also buy the WordPress Application as an add-on, if you wish to set up or move your business website within InfinCE. This will help you manage all your IT assets from one platform, making it easy to manage your processes.
Go to the Pricing tab and click on the “Sign-Up” button for the required plan. Click on the “No” button for the question ‘Would you like to register a domain for your business?’ Click on the “No” button for the question ‘Do you want us to set up a business email service for you?’
Step 1 – Contact Information. Fill your Contact details in the form and click the “Sign Up & Proceed” button.
Step 2 – Validate Email. A validation code will now be sent to your email. Grab this code and enter it here to help us validate you. Click on the “Verify” button.
Click on the “Next” button to proceed to the next screen.
Step 3 – Share your domain details. Enter your business name, industry, and domain name and click on the “Next” button to choose the required plan. Your InfinCE Workplace URL is set up as https://<yourdomain>.infince.com.
Step 4 – Choose a Plan. Specify the email for the InfinCE Administrative user. This email is required to login once the Sign up is complete. Click on the “Verify” button to verify the email.
Enter the verification code and click on the “Submit” button.
Choose the desired Server and Storage configuration for your InfinCE Workplace. If you wish to start small with 10 users or less, choose the Starter plan. Else choose the “Advanced” option and you will be guided to an optimal choice of Server & Storage depending on the number of users. (If you had already chosen your plan from the Pricing Page, these details will be pre-filled, but you can change it now if required.) Click on the “Next” button to enter the credit card details.
Step 5 – Credit Card Details. Fill in your Credit Card details. Your card will not be charged now. Usage Billing is only done at the end of the calendar month. The first-month bill will be prorated for the number of days of use.) Click on the “Setup InfinCE” button.
Your registration process is now complete and you should receive an email providing the details of your domain and plan details. Once the InfinCE Workplace is ready, an email will be sent to the admin user with the login credentials.
If you have already registered a domain for your business but have not set up the Email Server, you can opt for an Email Server and InfinCE Workplace during your Sign up. Please follow the steps below to complete your Sign up successfully.
Go to the Pricing tab and click on the “Sign-Up” button for the required plan. Click on the “No” button for the question ‘Would you like to register a domain for your business?’ Click on the “Yes Proceed” button for the question ‘Do you want us to set up a business email service for you?’
Step 1 – Contact Information. Fill your Contact details in the form and click the “Sign Up & Proceed” button.
Step 2 – Validate Email. A validation code will now be sent to your email. Grab this code and enter it on the next screen to help us validate you. Click on the “Verify” button.
Click on the “Next” button to proceed to the next screen.
Step 3 – Share your domain details. Enter your business name, industry and domain name and click on the “Next” button to choose the required plan.
Step 4 – Choose a Plan. Set up the email and password for the InfinCE Administrative user. This email is required to login once the Sign up is complete. Then, choose the desired Server and Storage configuration for your InfinCE Workplace. If you wish to start small with 10 users or less, choose the Starter plan. Else choose the “Advanced” option and you will be guided to an optimal choice of Server & Storage depending on the number of users. (If you had already chosen your plan from the Pricing Page, these details will be pre-filled, but you can change it now if required.) Click on the “Next” button to enter the credit card details.
Step 5 – Credit Card Details. Fill in your Credit Card details. (Your Credit Card will not be charged now. Usage Billing is only done at the end of the calendar month. The first-month bill will be pro-rated for the number of days of use.) Click on the “Setup InfinCE” button.
Your registration process is now complete and you should receive an email confirming the same, along with your Workplace URL. Click on the “Let’s start setting up” button to complete a few verifications on your DNS Manager.
Step 6 – Login to your workplace. Enter the user name and password you have configured (in Step 8) to login into your workplace.
Step 7 – Setup your InfinCE core. Verify your email delivery, configure SPF, and configure DKIM. An account activation link will be sent to the registered email as soon as our administrator verifies your request.
If you are just starting up your business and do not have a business domain yet, follow the Sign-up process below. This would take you through registering your business domain, setting up your professional email, and finally configuring your InfinCE Workplace.
Go to the Pricing tab and click on the “Sign-Up” button for the required plan. Click on the “Yes Proceed” button for the question ‘Would you like to register a domain for your business?’
Step 1 – Contact Information. Fill your Contact details in the form and click the “Sign Up & Proceed” button.
Step 2 – Validate Email. A validation code will now be sent to your email. Grab this code and enter it here to help us validate you. Click on the “Verify” button.
Click on the “Next” button to proceed to get your domain.
Step 3 – Get your domain. Choose the desired domain name. The cost for the domain will be shown below and the same will be charged to your credit card at the end of the Sign up process. Chat with our Support team if you have any questions. Once the domain name is finalized, click on the “Next” button to proceed.
Step 4 – Choose a Plan. Choose an email ID to be set up as the InfinCE Administrative user. This email is required to login once the Sign up is complete. Then, choose the desired Server and Storage configuration for your InfinCE Workplace. If you wish to start small with 10 users or less, choose the Starter plan. Else choose the “Advanced” option and you will be guided to an optimal choice of Server & Storage depending on the number of users. (If you had already chosen your plan from the Pricing Page, these details will be pre-filled, but you can change it now if required.) Click on the “Next” button to enter the credit card details.
Step 5 – Credit Card Details. Fill in your Credit Card details. Usage Billing is only done at the end of the calendar month. The first-month bill will be prorated for the number of days of use.) Click on the “Setup InfinCE” button.
Your registration process is now complete and you should receive an email providing the details of your domain and plan details. Once the InfinCE Workplace is ready, you will receive a confirmation email with the login credentials.
You can sing up for InfinCE at https://www.infince.com/pricing/. To experience the cloud platform first-hand, our 30-day free trial can be availed.
Our paid options include Starter and Advanced. For up to 10 users, the Starter plan at $50/month can be chosen. Beyond 10 users, you can opt for the Advanced Plan, the pricing for which depends on your server, storage, and user configurations.
The applications we are providing are based on open source. You can get access to the application-specific git repositories/source from their corresponding sites. ( However, you won’t be getting source code of InfinCE Common (productivity tools) for security reasons.)
Purely depends on the application ( for example – if Mautic is concerned only InfinCE users can access it. But for “OpenProject” – there is provision to give access to external users )
Of course, but it’s an unnecessary expense as InfinCE ensures complete security for your data and application.
Without adequate protection on your device running Chrome, your browser could be hijacked, allowing intruders to gain access. Your information on InfinCE will remain safe until the intruder takes control of your device.
No, to suspend an App on a VM you must contact us. We can make backup copies if needed.
Yes, but that has to be provided as a custom application.
InfinCE takes Security as the highest priority. Therefore you do not have direct access to your VM. However, we can upload your programs on to your private server if required. Customization and other service charges may apply.
Of course. But files saved on your computer will be at greater risk if your device is lost or stolen.
As long as a SaaS application supports an API and single sign-on, we can set it up so that you can disable an employee’s access across the platform in one step. That way you can prohibit an employee from accessing InfinCE, and he will lose access to all the SaaS accounts that were set up to use within InfinCE.
Yes.
Yes. We’re using clustered Cisco ASA firewalls with FirePOWER – services for Intrusion Prevention, url filtering, Advanced malware protection, etc.
Yes. We’re using clustered Cisco ASA firewalls with FirePOWER – services for Precise application visibility and control (AVC), etc
WordPress can be deployed to host a Website within InfinCE or to manage blogging content. Or both!
If the SaaS application has an API we can integrate them into InfinCE. (Conditions apply, as would SaaS fees).
Yes.
Your data is stored in a virtual private server, which is accessible only to your company. You can securely access your data through an internet-connected device from anywhere in the world. Apart from files that you allow to be downloaded to a user’s device, all data remains on InfinCE and cannot be saved to a user’s computer.
The older versions of the file can be accessed by the user from the Versions tab of the File details panel.
InfinCE expires old file versions automatically to ensure that users don’t exceed their storage quotas. This is the default pattern used to delete old versions:
The versions are adjusted along this pattern every time a new version is created.
InfinCE never uses more than 50% of the user’s currently available free space. If the stored versions exceed this limit, InfinCE deletes the oldest file versions until it meets the disk space limit again.
Yes, but you must contact us to do that. But you can upgrade yourself at any time. ( No storage downgrade is possible)